Good consumer service is essential to success in business; there’s nothing high-tech regarding helping customers obtain exactly what these people need. But technology can make the procedure easier and even more efficient.

For the majority of small businesses, buying information technology (IT) pays dividends in more ways compared to one. Not just could technology help firms establish a unternehmensidentität and lower the price of doing business, this can also assist level the enjoying field. /National Federation of Independent Business (NFIB) Business Excellence Award, set up in 2004, respects smaller businesses that transfuse the spirit associated with innovation and use IT to enhance the particular customer experience.

Consider big, win big

The winner will receive $30, 000 inside technology and expert services from Dell; a Day with Dell program together with Dell executives, including Michael Dell, to be able to share best company practices; a long time membership to NFIB; and other prizes. 9 other companies will receive a Dell Latitude notebook in addition to a one-year account to NFIB. The finalists for the 2006 award are:

• AMAD Logistics, an international freight forwarder and logistics company.

• DataCert Incorporation., a fast-growing provider of electronic invoicing and corporate lawful spend-management solutions.

• Errand Solutions, which supplies customized errand-running and concierge services being an employee benefit in addition to customer relationship enlargement to health treatment, hospitality, residential home and corporate businesses.

• Harrison’s Roof structure Truss, L. D. C., a manufacturer of engineered wood made roof and floor trusses.

• Tiny Technology Services Incorporation., which develops in addition to manufactures electronic items.

• National Organization of System Administrators Inc., provides a 24-hour, Web-based consumer portal through which clients can monitor service calls and on-site parts storage.

• Ntelicor T. P., an information-technology consulting and staffing needs firm.

• Pipal Research Corp., a team of strategists and investment brokers who provide study and analytical services.

• Sew Just what? Inc., a theatrical drapery manufacturer in addition to custom sewing services.

• TRS Experts Inc., a a comprehensive engineering and construction management firm.

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